FAQs

CAN I PURCHASE INGRID & ISABEL IN STORES?

Yes, you can! For a list of U.S. store locations and authorized online retailers, visit our Store Locator. Ingrid & Isabel products are also available in select boutiques in Canada and Europe. To find an international store near you, please click the link below.

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CAN I FIND THE SAME PRODUCT ASSORTMENT IN STORES AS WHAT YOU CARRY ONLINE AT INGRIDANDISABEL.COM?

Our authorized retailers may carry all or parts of our collection.

HOW DO SHIPPING & RETURNS WORK?

FedEx Ground Shipping is free in the United States. Returns are also free, unless otherwise stated (i.e. any order that uses a discount code for 40%/50%/60% off listed price is Final Sale, and not eligible for free return shipping), unworn, unwashed or defective merchandise purchased at IngridandIsabel.com may be returned free of charge if postmarked within 30 days of the delivery date. Please visit our Shipping and Returns page for complete policies and guidelines.

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HOW DOES INGRID & ISABEL CLOTHING FIT?

For sizing information simply select 'What size am I?' on a product page. For additional sizing assistance please email hello@ingridandisabel.com.

WHAT ARE THE BENEFITS OF CREATING AN ACCOUNT WITH INGRIDANDISABEL.COM?

Registering for an account allows you to store your purchasing history and personal information, which will improve the checkout process during your next visit. To find out more about how we use your personal information, please read our Privacy Policy.

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I FORGOT MY ACCOUNT PASSWORD. HOW DO I RETRIEVE IT?

Click below to retrieve your password.

Retrieve Password

DO YOU SELL EGIFT CARDS?

eGift cards are currently unavailable to purchase online. We are in the process of adding this feature in the near future.


CAN'T FIND THE ANSWER TO YOUR QUESTION?

Email your questions to hello@ingridandisabel.com.