FAQs

Once you submit an order, it goes straight to our warehouse for processing, so no additions can be made to an order at this stage. If you need to add more items, please place a new order on our website.

Depending on the status of your order, we may not be able to cancel it. In order to best assist with your request, we recommend reaching out to us via phone (1-844-970-0100) or live chat for immediate assistance. If we are unable to cancel your order, we can always walk you through our easy returns process.

As soon as you make a purchase, our fulfillment center immediately processes your order to get it delivered ASAP. All orders ship within 1-2 business days of the order date. All orders must be placed by 11 AM PST to be processed on the same business day. If the order is placed after 11 AM PST or on a holiday or weekend, it will ship out the next business day. If you have any questions, please reach out to our customer service team.