Yes, you can! Ingrid+Isabel products are available at select boutique stores in both the US and Canada and can be found at Nordstrom.com, Bloomingdales.com, Shopbop.com, Amazon.com, and Madewell.com.
No, our authorized retailers only carry parts of our collection. For example, our Mama + Babe Collection is exclusive to ingridandisabel.com.
For sizing information, simply select "size guide" on a product page and refer to the product's "fit notes." For general sizing assistance, please see our Size Chart. Contact our customer care team if you have sizing questions regarding a specific product.
Unfortunately, we do not offer electronic or physical gift cards, nor do we have the ability to give gift receipts. We are in the process of adding these options in the future!
Sorry, we do not offer price matching or adjustments at this time.
When your order has shipped, you will receive an e-mail with your tracking number and a link to online tracking.
To get your order to you as fast as possible, once your order has been submitted, it is transmitted immediately to our warehouse. Unfortunately, no additions can be made to an order at this stage. Please place a new order on the website for the additional items. Remember, shipping is on us!
Depending on the status of your order, we may not be able to cancel it. In order to best assist with your request, we recommend reaching out to us via phone (1-844-970-0100) or live chat for immediate assistance. If we are unable to cancel your order, we can always walk you through our easy returns process.
To get your order to you as fast as possible, once your order has been submitted, it is transmitted immediately to our warehouse. Unfortunately, no changes can be made to an order at this stage. Please contact us immediately to cancel the order. Otherwise, we’d be happy to assist you with a return after you receive your package.
Shipping + Returns
Unworn, unwashed, or defective merchandise purchased at ingridandisabel.com may be easily returned through our portal. It must be postmarked within 30 days of the delivery date. Any item that is labeled as Final Sale is not eligible for a refund or exchange. Please visit our Shipping + Returns page for complete policies and guidelines.
As soon as you make a purchase, our fulfillment center immediately processes your order to get it delivered ASAP. All orders ship within 1-2 business days of the order date. Once it leaves our warehouse it can take up to 2 weeks to arrive due to the current FedEx shipping delays.
All orders must be placed by 11 AM PST to be processed on the same business day. If the order is placed after 11 AM PST or on a holiday or weekend, it will ship out the next business day.
If you have any questions, please reach out to our customer service team or call FedEx at 1-800-463-3339 to track the status of an order that’s already shipped.
Returns are easy through our returns portal and exchanges will be free. Note, there will be a $10 fee to cover return shipping and restocking. Please visit our Shipping + Returns page for complete policies and guidelines regarding returns.
Yes, you are able to process an exchange for a different size or color (if available). All exchanges are free. Please visit our return/exchange portal to start the process
Please allow 14 days to process your returned items after it has been received by the warehouse. We will refund the price of the merchandise including any taxes you were charged (excluding any shipping and return fees). Please allow up to two billing cycles for your credit to appear on your statement.