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FAQ

IN-STORE

CAN I PURCHASE INGRID & ISABEL IN STORES?
Yes, you can! For a list of U.S. store locations and authorized online retailers, visit our Store Locator. Ingrid & Isabel products are also available in select boutiques in Canada and Europe. To find an international store near you, please contact us at cs@ingridandisabel.com.

CAN I FIND THE SAME PRODUCT ASSORTMENT IN STORES AS WHAT YOU CARRY ONLINE AT INGRIDANDISABEL.COM? 
Our authorized retailers may carry all or parts of our collection.

SHIPPING & RETURNS

Please visit our Shipping and Returns for complete policies and guidelines.

SIZING AND FIT

For sizing information simply select “What size am I?” on a product page. For additional sizing assistance please email cs@ingridandisabel.com.

ACCOUNT

WHAT ARE THE BENEFITS OF CREATING AN ACCOUNT WITH INGRIDANDISABEL.COM?
Registering for an account allows you to store your purchasing history and personal information, which will improve the checkout process during your next visit. To find out more about how we use your personal information, please read our Privacy Policy.

I FORGOT MY ACCOUNT PASSWORD. HOW DO I RETRIEVE IT? 
Click here to retrieve your password.

GIFTS

DO YOU SELL EGIFT CARDS? 
eGift cards are currently unavailable to purchase online. We are in the process of adding this feature in the near future.

CAN'T FIND THE ANSWER TO YOUR QUESTION?

Email your questions to cs@ingridandisabel.com.